Privacy Statement & Booking Conditions
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Cyprus Directory - an index of Cypriot and Cyprus related websites

Cruises from Cyprus to Egypt, Israel, Lebanon, Syria, Rhodes and the Greek Islands

 

Privacy Statement

The information provided to 'www.cyprus-hotels.com' either when making a reservation or an enquiry will be kept confidential and we will not disclose this information to any other parties apart from those involved in confirming your reservation.

 

Secure Credit Card Payments

For your security you can use our online secure payment form or faxable form that is emailed to you when you request a quote.

 

Booking Conditionings

1. Once you have requested a booking for the hotel of your choice we will send you a full quotation with the total price and ask you to confirm this with a Credit Card Authorization for the full amount: -

  1. 10% of the total payment due will be charged to your Credit Card as soon as the hotel confirms your booking. Unless we are instructed to charge the full amount or your arrival date is less than 30 Days. Where your Arrival Date is less than 30 days from the date of your booking the total payment due will be charged to your credit card as soon as the hotel confirms your booking.

  2. The  90% remaining balance will be automatically charged 30 Days prior to your Arrival Date at your booked accommodation.

  3. If the total amount is less than 200.00 Euro the whole amount will be charged as soon as the hotel confirms the booking. Cancellation condition 2. below still applies

2. Cancellation of Hotel bookings :-

  1. If you cancel giving us more than 30 days notice before your Arrival Date at the hotel you will lose your 10% deposit.

  2. If you cancel giving us less than 30 days notice before your Arrival Date at the hotel you will lose from 33% - 100% of the total payment.

  3. If you fail to turn up at the hotel (no show) you will loose 33% - 100% of the total payment.

3. Hotel Conditions: Cyprus hotels reserves the right due to human error or any emergency to move you to another hotel of equal status or better. (This very rarely happens and is a standard disclaimer.)

 

Insurance

It is advisable to take out holiday insurance if booking any holiday, just in case you can't make it. Please Ask your bank or insurance broker for details or click here for an online quote. You can also try this

 

 

Service Guarantee

We do our best to offer a fast, friendly and reliable service. All our emails and quote request forms are answered swiftly normally within the hour. However it can sometimes take from 15 minutes up to 12 hours depending on the time the request was made. Click here to see some of our customer comments. During office hours we also have a Human Link Live Chat Facility where you can talk with one of our staff at Armata to help answer any of your general questions. Booking Requests need to be done by email or booking form.

 

Confirmations

Once you have accepted our quote and decided to book your chosen hotel by sending us the required payment details we then process your booking. All bookings are requested and received from the hotel in writing so we have a written confirmation guarantying your booking. The time of the process depends on the speed of the hotels reservations department. It can take a few hours up to a few days. However for last minute requests we make sure we have your confirmation in time and give you an emergency contact number. Click here to see some of our customer comments.

 

Frequently Ask Questions and Help Page

Need to know more? See if we can answer some of your questions in our FAQ section. 
See our Help Page for an explanation of terms used on this web site e.g. What is Half Board? 

 

www.cyprus-hotels.com

For hotels in Cyprus think Cyprus Hotels
Copyright 1997 -2011 Armata Productions. All rights reserved.
Revised: March 09, 2011.